Frequently Asked Questions
Everything you need to know about enhancing your living space with Drivse.
What is the typical shipping timeframe for home decor items?
Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days, though larger furniture pieces may require additional time for specialized handling.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that for hygiene reasons, textiles like bedding and towels must be unopened to qualify for a return.
Do you offer international shipping?
Currently, Drivse ships to the continental United States and Canada. We are working on expanding our logistics network to include international destinations in the near future.
How can I track the status of my order?
Once your order has shipped, you will receive an email with a tracking number and a link to our carrier's website where you can monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
What should I do if my item arrives damaged?
We take great care in packaging, but accidents can happen. If your item arrives damaged, please contact our support team within 48 hours of delivery with photos of the damage to initiate a free replacement.